Bookings

What You Need To Know When Booking

To ensure a smooth booking experience, please review the following terms and conditions before confirming your reservation. Bookings are not confirmed until our team accepts the booking and the deposit is paid.

High Season Bookings

  • A 30% deposit is required at the time of booking for all high season reservations.
High season includes:
  • December to 31 January
  • All school holidays
  • All long weekends
  • Easter period

Payments

  • Full payment is required at drop-off for all high season bookings.

Cancellations & Changes

  • 30 days’ notice
  • A minimum of 30 days’ notice is required to receive a refund for high season cancellations.
  • A $10 administration fee applies to all high season cancellations.
  • More than three changes to an existing booking will incur a $10 administration fee.
  • For bookings outside of high season, at least 48 hours’ notice for cancellations is appreciated.

Payments

  • Full payment is required at drop-off for all high season bookings.

Special Period Conditions

  • Christmas Bookings
  • A minimum stay of 4 nights is required.
  • The final drop-off time is the morning of 24 December.
  • Long Weekends
  • Final drop-off: Friday afternoon
  • First pick-up: Tuesday morning
  • No drop-offs or pick-ups are available on Saturday or Sunday of a long weekend.
  • Easter
  • Final drop-off is Thursday afternoon.
View Full Terms & Conditions
Download Boarding Agreement
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Booking Enquiries

Booking Enquiry

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